WITH SO MANY FRAGRANCE COMPANIES, WHAT MAKES SCALES PARFUM™ DIFFERENT?

WE TRY HARDER.

Let's face it. When some companies get huge, it's easy to fold their arms, relax, and let their famous name do the work.

We don't have that attitude.

Smaller companies have to hustle harder, care more, pay attention to the little things, and give customers a reason to come back.

That's why we handcraft our fragrances in small batches and oversee quality one batch at a time.

THE BIG GUYS CAN AFFORD TO GET COMFORTABLE.
WE CAN'T—AND WE DON'T WANT TO.

We still believe your business has to be earned. Every single time.

WHY DID YOU START SCALES PARFUM™?

After more than 40 years formulating fragrances behind the scenes for other fragrance companies, I kept seeing the same thing:

Customers spend hundreds of dollars on a fragrance. They love it. They empty the bottle.

Then they're expected to pay for the whole thing all over again.

I wanted to do something different.

I WANTED TO STAND WITH THE CONSUMER.

Because somewhere along the way, big business can forget something very important:

WITHOUT THE CUSTOMER, THERE IS NO FRAGRANCE COMPANY.

So instead of asking, “How can we sell them another bottle?” I asked:

“HOW CAN WE TAKE BETTER CARE OF THEM AFTER THEY BUY THE FIRST ONE?”

That question changed everything.

BUY THE BOTTLE ONCE.
WE REFILL THE FRAGRANCE FREE.
YOU PAY ONLY SHIPPING & HANDLING.

That's why I created Scales Parfum™.

THE CUSTOMER SHOULDN'T COME LAST.
THE CUSTOMER IS THE REASON WE'RE HERE.

FREE REFILLS FOREVER.™

WAIT... FREE REFILLS FOREVER™ IS REAL?

YES. THAT'S THE WHOLE POINT.

Stay with the same fragrance and the fragrance refill itself is FREE. You pay only applicable shipping and handling.

Think about the difference:

Most fragrance companies are waiting for your bottle to become empty so they can sell you another bottle.

WE'RE WAITING FOR IT TO BECOME EMPTY SO WE CAN REFILL IT.

That's a completely different way of doing business.

HOW MANY FRAGRANCES DO YOU HAVE?

Our fragrance library contains over 5,000 fragrance profiles, and we'll continue introducing new selections as demand grows.

We're not going to throw thousands of fragrances online at once. We'll carefully expand our collection based on what our customers actually want.

The collection keeps growing with you.

ARE YOUR FRAGRANCES REALLY HANDCRAFTED?

YES.

Our fragrances are handcrafted in small batches with hands-on attention to quality.

Your finished fragrance isn't simply another bottle rolling down a giant automated assembly line.

After more than 40 years around fragrance, I still believe there are things technology can't replace:

A HUMAN NOSE. A HUMAN TOUCH. AND SOMEONE WHO ACTUALLY CARES ABOUT WHAT'S GOING INTO YOUR BOTTLE.

WHAT IF I WANT TO SWITCH FRAGRANCES?

SWITCH IT UP!

Choose another available fragrance for just $7 plus applicable shipping and handling.

Why the charge?

Fragrance oils can remain inside the bottle and atomizer. That residue can interfere with the character of your next fragrance.

So when you switch, we replace the necessary components and give your new fragrance a clean start.

NEW SCENT. CLEAN START.

Stay with the same scent?

THE FRAGRANCE REFILL ITSELF IS FREE.

WHAT IF MY BOTTLE BREAKS?

Things happen.

If your bottle needs replacing, a replacement is available for $7.99 plus applicable shipping and handling, subject to program terms.

You don't have to purchase everything all over again at full price.

YOUR BOTTLE BROKE.
OUR RELATIONSHIP DIDN'T.

HOW LONG DO YOUR FRAGRANCES LAST?

Here's something fragrance companies don't always explain:

Nobody can honestly guarantee the exact same wear time on every person.

Skin chemistry, temperature, humidity, application and the individual fragrance all make a difference.

Our testing has shown our fragrances can last up to 14 hours or more under certain conditions. Individual results vary.

We'd rather tell you the truth than give you an impossible stopwatch guarantee.

WHY CAN'T I SMELL MY FRAGRANCE AFTER A WHILE?

There's actually science behind this.

It's called olfactory adaptation, often called nose blindness.

After continuous exposure to the same fragrance, your brain can begin paying less attention to it—even though other people may still smell it.

Try spraying your collar and leaving it alone. Come back and smell it several hours later or even the next day.

You may discover something surprising:

THE FRAGRANCE DIDN'T DISAPPEAR.
YOUR NOSE JUST GOT USED TO IT.

WHAT IS FUSION LOCK™ TECHNOLOGY?

Fusion Lock™ is our proprietary formulation approach designed to help optimize longevity, performance and projection.

But we're not simply trying to make fragrance louder.

Anybody can chase strength. Great fragrance requires balance.

STRENGTH GETS ATTENTION.
BALANCE GETS COMPLIMENTS.

ARE YOUR FRAGRANCES EXTRAIT DE PARFUM?

YES.

We formulate in the Extrait de Parfum category because we wanted a richer fragrance experience with serious attention to concentration, projection and longevity.

We also use fragrance ingredients intended to comply with applicable IFRA standards and usage guidance for their intended application.

Quality isn't just about how a fragrance smells. It's about taking the entire formulation seriously.

WHAT'S THE CATCH WITH FREE REFILLS FOREVER™?

NO GIMMICKS. HERE'S HOW IT WORKS:

Same fragrance: FREE fragrance refill + applicable shipping & handling.

Switch fragrances: $7 + applicable shipping & handling.

Replacement bottle when applicable: $7 + applicable shipping & handling.

The program is for personal use and subject to our terms. Reselling, deliberately wasting fragrance or otherwise abusing the program may result in cancellation.

We created something generous. Help us keep it that way.

SO WHAT IS SCALES PARFUM™ REALLY ABOUT?

We asked one simple question:

WHY SHOULD AN EMPTY BOTTLE MEAN BUYING EVERYTHING ALL OVER AGAIN?

Our answer:

BUY IT. WEAR IT. EMPTY IT. REFILL IT.
WANT SOMETHING DIFFERENT? SWITCH IT.

We don't want to do fragrance business the same old way.

WE WANT TO CHANGE WHAT YOU EXPECT FROM A FRAGRANCE COMPANY.

SCALES PARFUM™

ONE BOTTLE. UNLIMITED REFILLS.™
YOUR SCENT. YOUR WAY.
FREE REFILLS FOREVER.™

FREQUENTLY ASKED QUESTIONS